About Mall of America
Mall of America is a shopping mall located in the South Loop District of Bloomington, Minnesota. Nickelodeon Universe, the largest indoor theme park in the United States is inside the Megamall.
Teen Job Positions at Mall of America
Ride Service Associate
Must be at least 18 years of age or older. Nights & weekends working hours. Operate a variety of mechanical and non-mechanical rides. Assist with the loading and unloading of guests on the rides. Properly enforce all height and rider safety requirements. Ensure that all guests are properly restrained prior to the start of the ride cycle. Provide polite greeting and parting remarks. Oversee the cleanliness of the ride area by sweeping floors, wiping down the ride and emptying trash containers.
Guest Service Representative
Must be at least 18 years of age or older. Days, nights & weekends working hours. Provide all callers and visitors to the guest service kiosks with prompt and courteous service. Greet guests in a professional manner, providing requested information efficiently. Assist guests with the purchase of MOA gift cards, merchandise and rental items such as strollers and electric carts. Oversee monetary transactions using a computerized point of sale system. Be able to account for all funds by accurately ringing sales and counting out. Coordinate MOA lost and found program. Listen to guest issues and direct the matter to appropriate staff for resolution.
Must be at least 16 years of age or older. Working hours only on weekends. Perform necessary tasks in setting up and serving food items. Ensure standards of personal hygiene, food safety and sanitation are met and maintained. Complete monetary transactions accurately and timely. Greet guests courteously, give polite parting remarks. Recommend, select and help locate merchandise based on guests’ needs and questions. Oversee safety and cleanliness of selling area. Efficiently utilize the POS system to sell tickets and merchandise to guests in Nickelodeon Universe. Be able to account for all funds received by accurately ringing funds and counting out.
Must be at least 16 years of age or older. Flexible, nights & weekends working hours. Clean restrooms and assist with stocking of supplies. Wash walls, pillars and clean entrance and common area glass. Clean seating areas, escalators, elevators, railings, telephone carousels and drinking fountains. Patrol common areas during mall hours to clean spills, pick up litter, remove stickers and gum. Maintain cleanliness in the mall food courts: sweeping, mopping, dusting, wipe tables and pick up food trays. Empty ashtrays and trash containers, remove waste and recyclables. Provide outstanding internal and external guest service at all times.
Must be at least 18 years of age or older. Clean theatre areas, including but not limited to lobby, restrooms, concessions, theatres. Wash walls, pillars and clean entrance and common area glass. Clean seating areas, escalators, elevators, railings, telephone carousels and drinking fountains. Empty ashtrays and trash containers, remove waste and recyclables. Provide outstanding internal and external guest service at all times.
Security Youth Liason
Must be at last 18 years of age. Patrol MOA property including mall common areas, service corridors and parking lots to provide protection for life and property. Perform various guest relations activities including but not limited to providing directions to guests, assisting in the location of lost persons, cars, etc. Conduct periodic safety/fire inspections as assigned. Complete and accurate reports as required, including incident, accident or personal injury reports. Keep dispatcher and supervisors informed of all pertinent incidents and activities according to department guidelines. Ensure the overall safety of the immediate work area as well as surrounding areas.
Other positions that require at least 18 years of age or older: P.E.P. Security Officer, Security Youth Liason, Events Technician, Events Intern, Public Relations Intern, Cash Office Associate, Internal Maintenance Worker, Support Equipment Maintenance Technician.
How to Apply at Mall of America
You must be at least 16 years old to work at Mall of America. Food Cashier and Custodian are the only jobs which can be applied if you are 16. Mall of America requires that all job applicants successfully pass a pre-employment drug test. Testing is conducted according to applicable Minnesota Law.