About West Marine
An American company headquartered in Watsonville, California, West Marine is a retail chain of fishing and boating supply stores. With over 300 locations nationwide, West Marine features a national support center situated around Monterey Bay, California, a distribution center in California, and another distribution center in South Carolina.
If you want to apply at West Marine you must generally be at least 16 years of age.
Ideal candidates will have good math and communication skills. In addition, all candidates should have adequate computer skills and all positions require the knowledge of 10-key.
Employees are expected to adhere to West Marine’s work standards which include lifting up to 40 pounds around shoulder height without assistance.
All employees must have a flexible schedule which allows them to work holidays, evenings, and weekends as needed.
Teen Jobs at West Marine
All West Marine cashiers are responsible for handling all credit and cash transactions that occur within the store. Additional responsibilities required for this position include answering customer questions, greeting customers, suggestive selling of customer service items, and of course the processing of all transactions.
West Marine cashiers are expected to graciously address all customer concerns and returns. Cashiers must answer all phone calls in a sensible manner while performing all work duties as assigned.
Sales associates are responsible for providing exemplary customer service by inquiring with the customer to establish their needs. This position requires the employee to also inform the customer with knowledge on their needed products, while also suggesting additional items that can fulfill the customer’s immediate needs or complement their boating experience or destination.
Additionally, all sales associates are in charge of handling merchandise returns, maintenance activities, stocking, and store merchandising. Such employees are also expected to help the store achieve daily, monthly, and annual revenues, sales, and service goals. All progress is reported directly to the General/Store Manager.
Stock associates are responsible for performing physical labor to ensure all retail supplies and stock are placed in the proper places to help create a wonderful customer experience atmosphere. Daily duties include stocking merchandise, replacing merchandise misplaced from customer use, unloading trucks, and comparing merchandise to invoices or purchase orders.
Stock associates are required to participate actively in procedures and programs that accelerate sales. This position requires the candidate to effectively wear and communicate via a headset while striving to create an exceptional customer service environment.
West Marine assistant store managers are responsible for achieving the company’s sales goals by assisting with supervising and coordinating daily operations of the store. Assistant managers are in charge of making sure customers have an excellent experience with both sales and service in the store.
Additionally, all assistant managers should focus on meeting and exceeding annual sales goals for the store, a high quality of work life results, and inventory shrinkage. This position requires candidates to open and close the store during some shifts, supervise the daily duties of inferior associates and to perform tasks that are professional and supervisory when required.
The ideal candidate will have at one year of supervisory experience within the retail industry or an equivalent amount of experience and training.
West Marine Job Applications
Depending on which position you are applying for, the process can take anywhere from 10 up to 50 minutes. It is suggested that you provide West Marine with you Social Security number, employment history, and availability for work before finishing the application.