Counter and Rental Clerk

About the job: The overall projected growth of counter and rental clerk from 2016 to 2026 is 5 percent, which is as fast as average for all occupations.

Where will you work: Rental stores, Cashiers Area,

What will you do: Order receiving, usually in person, for rentals, repairs and other related services. May also compute and estimate costs, upselling and accept payments.

How to become Counter and rental clerk: There is no formal education requirement for Counter and rental clerk, and may have on-the-job training which usually lasts few days to few weeks when the need arises.

Job skills/requirements:

  • Exceptional Customer Service – Must know principles and processes in providing good customer service.
  • Interpersonal skills – Pleasing personality and friendliness is also pertinent to the job since it deals with daily interaction with people who are customers
  • Sales – Knowledge of selling products and services depending on the need of the customer.
  • Clerical – Simple procedures such as managing files and records.
  • Basic Computer Literacy – Basic knowledge on computer operation

Industry: Customer Service, hospitality industry

Minimum age: Generally 16+

Expected wage: $13.12 per hour

Similar name: Counter clerk, Cashier, Clerk, Rental attendant, Customer Service Representative

Related jobs: Customer Service Associate (CSA), Customer Service Representative (CSR), Sales Clerk

O-NET Online Reference
41-2021.00 – Counter and Rental Clerks

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